Key Information

What This Page Provides

Instructions for accessing the PRAED Foundation/TCOM Training from the Learning Management Portal
Links to TCOM guidance on technical requirements and user account creation
Direct access to the TCOM Training website and TCOM support contact information

Purpose of This Page

This page includes select TCOM resources for reference. Because these materials are not owned or maintained by CSOC, they may not reflect the most up‑to‑date information. Other documentation, future materials, and additional support are provided directly by TCOM. For questions or the latest guidance, contact support@tcomtraining.com.

References

Please refer to the documents below for reference materials related to accessing and using TCOM CANS tools.

TCOM Technical Requirements	Create User Account on TCOMTraining.com	Accessing TCOM from the Learning Management Portal
Provides official TCOM guidance on browser compatibility, system requirements, and email settings needed to access and use the TCOMTraining platform.	Outlines the steps for creating a TCOMTraining user account, including required registration fields, password criteria, and account setup prompts.	Provides CSOC‑specific instructions for navigating from the Learning Management Platform to the TCOMTraining website.
TCOM Technical Requirements (DOWNLOAD)	Create User Account on TCOMTraining.com (DOWNLOAD)	Accessing TCOM From the Learning Management Portal

TCOM CANS Tool Certification Requirements

Use the table below to identify required TCOM CANS tools and certification frequency by role.

Role / Service Line	Required TCOM CANS Tool	Certification Required
Behavioral Assistant (BA)	Not applicable	Not applicable
Care Manager (CM) / Care Management Organization (CMO)	SNA – Strengths and Needs Assessment	Annual
Crisis Intervention Specialist (CIS) / Mobile Response and Stabilization Services (MRSS)	CAT – Crisis Assessment Tool	Annual
Family Support Partner (FSP) / Family Support Services Organization (FSO)	FANS – Family Assessment of Needs and Strengths	Annual

Additional Info

Helpful Notes

The CANS tools listed are part of the TCOM framework. Staff members complete TCOM CANS Tool Certification through www.TCOMTraining.com.
Staff members in Care Manager (CM), Crisis Intervention Specialist (CIS), and Family Support Partner (FSP) roles cannot be fully certified without current annual TCOM CANS tool completion.
Behavioral Assistants (BA) do not use TCOM CANS tools and are not required to have a TCOMTraining profile.

Resources

Organizational homepage with background information, resources, and publications related to TCOM and CANS. https://praedfoundation.org/
Official site for completing TCOM CANS tool certification and accessing TCOM‑maintained guidance. www.TCOMTraining.com
Contact TCOM directly for questions, technical support, or the most up‑to‑date certification information. support@tcomtraining.com

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